Main Complaints and Horror Stories from Paying Match.com Customers

A woman posting on www.internetdatingstories.com put my opinion perfectly by sharing her experience and future advice with the readers of the site:

Grace wrote: I went on a date with a seemingly great guy who responded to my personal ad. I fell in love and we dated for over a year. One day I was browsing the ads for a friend, and discovered that his personal ad was active. It had been active the WHOLE time we were dating, even after we agreed to be monogamous.

He claimed that it was careless stupidity, but admitted that he had received messages from other women. I dumped him right then, and it'll be really hard to trust anyone I meet online again. The moral of the story--do not assume that your partner has taken down their personal ad after you agree to date exclusively. Make sure that it's gone, or you might get really hurt later down the road.

Members often complain of not getting reasonable matches or honesty in their matches.  Deceiving pictures and information is a huge problem in the online dating world, and especially on Match.com.

Another main issue is Match.com over-charging members. Bikermatchmaking.com has started a consumer complaint forum about match.com.  many members signed up for one month and get charged for three, or disconnect their service and still get charged. Match.com is ripping more and more people off slowly, but it is not going unnoticed.

This happened to my mother as well.  She was recently separated and signed up for one month, and Match.com sent her an e-mail saying that her service and profile was terminated without giving her a reason as to why.  This was only 2 weeks after she had signed up, but they still charged her for an entire month.  It took a month and a half for Match.com to refund her, and only after her threatening to go to collections services.  Match.com is a proven rip-off.

Another event that has made Match.com go downhill is their "fake ads and professional flirts" being exposed.  Match.com employees have made profiles and sent people "winks" or e-mails with the intention to keep the unsuspecting members renewing contracts. Although Match.com reps have stated that this accusation is "without merit," Match.com members are now beginning to become a bit more wary if other members seem too good to be true (i.e. overly attractive but still winking at them, wanting to meet in person 2000 miles away, or 42 and never married and boasts about a massive income). Honest members will not be fooled anymore, and want to get the most out of their membership.

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